Last updated: 10/16/2023
Information We Collect
We collect the following types of information for the purpose of providing computer repair services and ensuring the quality of our services:
While using our services, we may ask you to provide us with certain personally identifiable information that may include:
- Email address
- First name and last name
- Phone number
To facilitate the repair of your computer or other devices, we may collect information about the device, including but not limited to:
- Device make and model
- Description of the issue or problem
How We Use Your Information
We use the collected information for the following purposes:
- To schedule and provide computer repair services.
- To communicate with you regarding your repair request, updates, and status.
- To improve and enhance our services.
- To respond to your inquiries and provide customer support.
We take data security seriously and employ reasonable measures to protect your information from unauthorized access or disclosure. We use industry-standard security protocols to safeguard your personal information.
We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share your information with trusted third parties who assist us in providing services to you, but only to the extent necessary to fulfill those services.
You have the right to access, correct, or delete your personal information. You may also request details about the information we have collected from you. To exercise any of these rights, please contact us using the information provided below.